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Step by step

Pictures from our Grok account (Legacy SuperGrok plan), on the web, 25 Oct 2026. Your screen may look different on another plan or device, or after an update.

  1. Open the account menu, then Help.

    Grok Help menu with Feedback, FAQ, Release Notes, Community and Shared Links.

    You see Feedback, FAQ and other Help links.

  2. Click Feedback.

    Grok Report content box with a Reason list, a text field, attachment options and a Send button.

    You see the Report content form with a reason list, text box and attachments area.

  3. Open FAQ, then Getting Help.

    Grok help page with guidance on reporting a bug or reaching a person for help.

    You see the help instructions for reporting a bug or reaching support.

Click a picture to see it full size.

See every Grok feature

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